Advance Booking

We kindly recommend that you book your treatment in advance to ensure that the desired time and service are available.

We would like to remind you that access to the aquatic facilities is exclusively available through prior reservations.

Spa Arrival

We recommend that you arrive at least 15 minutes before your spa appointment. This will allow you sufficient time to change and relax. Our therapists can assist you in selecting the most beneficial treatments for your needs. Please note that late arrivals will not receive an extension for their scheduled treatments.

Dress Code

Bathrobe, disposable underwear, and slippers are at your disposal for your comfort.

Cancellation

The treatments you choose are especially booked for you.

To avoid being charged for your treatments, please provide a minimum of 24 hours’ notice for cancellations of treatments, whether they are à la carte or part of a package.

Health

When booking your spa experience, please inform us of any health problems, allergies, or injuries that could impact your treatment. For your comfort and safety, we reserve the right to deny access to our facilities or treatments to anyone whose condition is not compatible with our services.

Loss And Deterioration

Unfortunately, we cannot assume responsibility for the loss or deterioration of personal items. To safeguard your clothing, we recommend wearing the provided robe.