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E&O Hotel Announces The Re-Opening Of Its Iconic Heritage Wing

Penang, 1 December 2019 – The Eastern and Oriental (E&O) Hotel officially announces the much-anticipated re-opening of its Heritage Wing following an extensive refurbishment exercise which began in March 2019.

Widely regarded as the grande dame of hospitality in Penang, this milestone event heralds an exciting new chapter in this heritage landmark’s rich legacy.

Maintaining its historical grandeur, key elements such as the echo dome, which has become part of the E&O’s identity is maintained while upgrading works were carried out to offer better hospitality experience for guests.

The newly refurbished suites now feature a brighter concept with more natural light and a softer colour scheme while retaining the signature twin vanities and long bath.

Renowned for its timeless hospitality, the Heritage Wing now provides a more personalised experience with pre-arrival services, in suite check-in and round-the-clock butler service.

Guests are also entitled to exclusive privileges such as access to The Cornwallis – a private lounge offering breakfast and complimentary evening canapes and cocktails, the Heritage Wing pool as well as an in-suite decanters with premium selected beverages and snacks that will be replenished daily.

Hotel general manager Alison Fraser said the team aimed to provide guests with a new level of luxury experience when they stay with them.

“Beloved by the people of Penang as well as a global audience, the E&O Hotel has an appeal and affection beyond being a beacon for travellers to this beautiful island.

“Generations of guests and visitors alike have chosen the famous Heritage Wing as the backdrop for their magical moments over its 134-year history.

“Mindful of this beloved legacy, careful consideration has been taken to ensure we retain E&O’s treasured style of timeless elegance that is unique to this cherished heritage landmark,” she said.

Press members attending the reopening of the Heritage Wing were brought on a hotel tour by Fraser, who showed them the new suites, dining outlets and an E&O exhibition at the Francis and Martina suite.

Fraser also unveiled the new art colonnade situated along the hallway outside The Cornwallis, showcasing artworks by local photographer Howard Tan from now until end of January 2020.

With the reopening of the Heritage Wing, the hotel is also introducing new culinary experiences as it celebrates both classic and heritage flavours with three new dining outlets – Java Tree, Palm Court and Farquhar’s Bar.

Bookings for suite stays at the Heritage Wing from Dec 20 are available now through the E&O Hotel website at